SHIPPING


We currently deliver to Canada and the USA.


Free shipping is available on all orders above $200. Calculated before tax.


An order confirmation email will be sent upon completing your online purchase. Once your items have been picked and shipped, a second email will follow within 1-2 business days with your shipping confirmation and tracking number.

Canada

Standard ground shipping arrives within 3 to 10 business days.

$15 CAD FLAT RATE
FREE ON ORDERS ABOVE $200

Free shipping is calculated before tax.

United States

Standard ground shipping arrives within 3 to 10 business days.

$20 USD FLAT RATE
FREE ON ORDERS ABOVE $200

Free shipping is calculated before tax.

RETURNS



We have a 30-day refund policy, which means you have 30 days after your original order date to request a refund.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the order number as proof of purchase.


We do not cover the cost of the return shipping label.

DAMAGES & DEFECTS

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Defective items can only be replaced by Slowing and cannot be refunded.


EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


EXCLUDED ITEMS

Certain items are which are classified as "Final Sale" are not eligible for returns or refunds. These items are listed below.

• Candles
• Massage Balls
• Slippers
• Eye Pillows
• Sleep Masks
• Face Masks


SHIPPING COST

Only eligible returned products are offered refunds, as the cost of shipping is not refunded.

How to Return

To start a return, simply contact us with your order number and reason for return. If your return is accepted, we’ll send you instructions on how and where to send your package. Once we receive and inspect your returned item, a refund is issued.